CELTT Forms

bulletCustomer Care Center/Help Desk Service Request (online form)
Please submit this electronic form to request the following services:

(1) Office location (Building and room number)
(2) Short-term use of Audio-visual equipment
(3) Assistance resolving problems with telephone, networks, computers and printers
(4) Short-term use of Audio-visual equipment

Please be sure to include the following information to avoid delays in resolving your request.
  • Office Location
  • Contact Number
  • Time that you are available. This is helpful if you have a password on your computer or an email troubleshooting request.
  • Type of equipment (for equipment loans)
  • Start and end date, time and location (for equipment loans)
  • Brief explanation of the situation (ex. Projector bulb is burned out, computer freezes at startup, etc.)
  • Requests must be submitted by KCC faculty or staff members.
Support services are provided in alignment with CELTT policies and mission.
bulletGraphics and Digital Printing Request Form, CELTT (PDF Form)
bulletIMD Service Request Form (Online Form)
Please use this form to request support from CELTT's Instructional Multimedia & Distance Learning Unit. This unit provides support services to faculty in the following areas:

(1) Distance Learning Support: review, modify, and develop course content; create a website for courses; and deliver content via distance learning technologies;

(2) Video/Multimedia Support: assist with effective user interface design, visual design, and selection of appropriate media such as text, graphics, audio files, video files, slideshows with animation and narration, and other media.

Support services are provided in alignment with CELTT policies and mission.
bulletITU Service Reqest Form (PDF Form)
Please use this form to request support from CELTT's Information Technology Unit. This unit provides support services in the following areas:

(1) databases
(2) computer applications
(3) web development
(4) servers
(5) professional consultation
(6) and similar technology areas.

Support services are provided in alignment with CELTT policies and mission.